Do You Feel Used by Computers?

Do You Feel Used by Computers?

A look at second-user computer equipment.

Let's dispense with the myths first. I'm NOT talking about the sort of second-hand computers you get from some high street junk shops, or the sort you can buy from free ads newspapers. These are the types that get used computers a bad reputation since there are many dodgy deals to be had!

I'm talking about a different breed altogether, the sort of used computers you'd be proud to own and feel safe buying because they have proper and lengthy warranties on each and every one of them and have been extensively tested and approved.

The criterion is quite strict. Sure, there are any number of companies out there who offer used computers at low prices. Very few offer 12-month warranties however and many of them disappear just as quickly as they arrived leaving you with a problem. All computers, no matter which category they fit in, or what you call them, should be high quality, guaranteed, fully working computers from a reputable supplier.

So, let's put all the computers into two categories, I'm going to call them 'used' and 'unused' computers.

1. Used Computers

Second-hand, second user and used computers are what you would expect in that they have had a previous owner. Many of the computers have been returned to the company from which they were bought in the first place. This is ideal as the company has the appropriate expertise and spares already in place to correct any faults they find.

There are a number of reasons why computers are returned:

- businesses, colleges, individuals etc upgrade their computer equipment for the latest model

- the equipment was leased over a set period and the lease expires (so the equipment is returned)

- the computer gets a fault that can't be fixed quickly so it is swapped permanently out for a new one

- the customer changes their mind just after purchasing

As you can appreciate, 'used computer' can mean anything from 'barely used' to 'a couple of years old'. However, once returned the computers go through a rigorous check procedure, have their hard disks cleared or changed, have new keyboards, mice and cables if worn and new cases if they have noticeable damage. If there are any faulty components, such as sound card, video card, floppy drive etc, these are always replaced. These computers are often referred to as ex-lease, open-box, returns, refurbished, reclaimed, remanufactured, rebuilt, recycled, recertified or reconditioned computers. Phew!

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Wesley D. Nugent

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Do You Feel Used by Computers?

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